Contact Us
We're here to help! Whether you have questions, need support, or want to provide feedback, we'd love to hear from you.
Need Immediate Help? Join Our Discord!
Our team hangs out here often - Get real-time responses from us and the community
Discord is the fastest way to reach us! Whether you have questions, need technical support, or just want to chat about features, our team actively monitors the Discord server throughout the day. You'll get much quicker responses here than email.
Join Discord Server - Get Instant HelpEmail Support
Get help with your account, technical issues, or general inquiries.
support@sendmator.comDiscord Community
Our team is active here daily! Get immediate responses, real-time support, and connect with other users.
Join Discord Server →Response Times
Join Our Beta Program
Want early access to new features and help shape the future of Sendmator? Join our beta program and get extra free credits!
Join Beta ProgramFrequently Asked Questions
How do I get started?
Simply sign up for our beta program or visit app.sendmator.com to create an account and start sending emails immediately.
What payment methods do you accept?
We accept all major credit cards and debit cards. Payment is processed securely through our payment partner.
Do you offer refunds?
Yes, we offer refunds under certain conditions. Please review our Refund Policy for details.
Is there API documentation available?
Yes! Our comprehensive API documentation is available on our website. Join our Discord for additional support from developers.
Business Hours
Our support team is available during the following hours (IST):
- Monday - Friday: 9:00 AM - 6:00 PM IST
- Saturday - Sunday: Limited support (urgent issues only)
- Holidays: Closed (emergency support via Discord)
Note: Our Discord community is active 24/7 with community members and occasional team check-ins.