Information We Collect

We collect information necessary to provide our email sending services:

• Account information (name, email, payment details)
• Contact data you upload (email addresses, names, custom fields)
• Email content and templates you create
• Usage data (API calls, emails sent, analytics)
• Technical data (IP addresses, browser information, device data)

How We Use Your Information

Your information is used to:

• Provide email sending and related services
• Process payments and manage your account
• Monitor service performance and prevent abuse
• Provide customer support and technical assistance
• Improve our services and develop new features
• Comply with legal obligations and prevent fraud

Data Sharing and Disclosure

We do not sell your personal data. We may share information only in these circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• With trusted service providers who assist our operations
• To protect our rights, safety, or security
• In connection with a business transaction or merger

Data Security

We implement industry-standard security measures to protect your data:

• Encryption in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication
• Secure data centers and infrastructure
• Employee training on data protection

Data Retention

We retain your data as long as necessary to provide services and comply with legal obligations:

• Account data: Until account deletion
• Contact data: Until you remove it or delete your account
• Email logs: Up to 2 years for deliverability and compliance
• Payment data: As required by financial regulations

Your Rights

You have the right to:

• Access and review your personal data
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Lodge a complaint with data protection authorities

International Data Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international transfers.

Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze usage, and provide personalized services. You can control cookies through your browser settings.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this privacy policy periodically. Significant changes will be communicated via email or dashboard notifications.

Contact Information

For privacy-related questions or to exercise your rights, contact us at privacy@sendmator.com or support@sendmator.com